Participating Provider Contact Information
POMCO Customer Service:
HOURS: M-F 8 AM - 4:30 PM
PHONE: Use the client-specific toll free number on the enrollee's benefit card.
FAX: (315) 437-9466
POMCO Precertification:
HOURS: M-F 8 AM - 6 PM
TOLL-FREE PHONE:1-800-766-2648; LOCAL PHONE: (315) 437-9518
FAX: 315-463-1483
On weekends and holidays, please leave a recorded message.
POMCO Provider Services:
HOURS: M-F 8 AM - 4:30 PM
TOLL-FREE PHONE:1-800-766-2687; LOCAL PHONE: (315) 432-9171
FAX: (315) 463-1483
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