Contact POMCO Group's Provider Services Department:

Telephone: 800.766.2687or 315.432.9171
Fax: 315.463.1483
Hours: Monday - Friday 8:00 a.m. to 4:30 p.m. (EST)

POMCO Group's Customer Service Department:

Telephone: Use the client-specific customer service number on the member's identification card.
Fax: 315.437.9466
Hours: Monday - Friday 8:00 a.m. to 4:30 p.m. (EST)